Okanogan County

Community Action Council

 

 

 

 

 

 

 

 

 

 

Energy Assistance Frequently Asked Questions:

Q: How often can I get assistance?
A: One time per season.  A season usually runs from October to May, depending on   available funding.
Q: How is my assistance calculated?
A: The assistance is calculated by many factors, such as household size, income, housing type, and heating type.  The amount of your heating bill is not counted in the calculation. 
Q: Can I deduct child support payments that I make from my gross income?
A: Yes, but you will need documentation of what you are paying.  Ask our staff what documents you will need.
Q: What other documentation will I need?
A: You will be mailed a list of all the required documents needed at the time of your appointment.  The list will also have the date and time of your appointment. 
Q: Do I have to have an emergency to get help?
A: No, you just need to income qualify and have all of the Required Documents.
Q: How much did I qualify for?
A: In some cases we may be able to tell you what your assistance will be at the time of your appointment.  But we may need to get other documents (such as a meter history) in order to calculate your benefit.  You will be sent an award letter in about 2 or 3 weeks with the amount you have qualified for.
If you have more questions about Energy Assistance, please contact Okanogan County Community Action at 422-4041 or toll free at 1-877-641-0101.